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Dispute Resolution: Influence is Your Superpower
Start Date: 6/2/2022Start Time: 8:00 AM
End Date: 6/2/2022End Time: 10:00 AM

Event Description:
To RSVP for Zoom link, email
Waiting Room opens 8am, Talk starts at 8:30am

CUNY Dispute Resolution Center at John Jay College
Association for Conflict Resolution of Greater New York


Zoe Chance wrote 
Influence is Your Superpower based on her course  at Yale School of Management, “Mastering Influence andPersuasion.” A popular course at the business school,  students have informally dubbed it “Doing Uncomfortable Things That Make You a Better Person.” She created the class because she had watched 
her favorite people—kind, humble, intelligent, creative—struggle because they were uncomfortable asking for their great ideas to be recognized and their hard work to be rewarded. Influence is power, and it tends to go to power-hungry people who are more likely to study and practice it. She wanted to help shift the balance of power,  empowering the quiet voices, the servant leaders, and the idealists.  A behavioral scientist and former marketing and sales practitioner, she pulled the most helpful things she had learned and put them in her book.

Come to this FIRESIDE CHAT at the Roundtable Breakfast prepared to ask questions regarding how to influence others. Drawing on research based influence strategies for positive impact, Zoe states, "For the good influencers of today and tomorrow, the secret lies in understanding, we cannot change people's minds. But we can influence their behavior when we learn how the mind works." Ask questions about how conflict resolvers can become more influential in their work and how participants involved in conflict situations can be encouraged to assert themselves in constructive fashion.

ZOE CHANCE teaches at the Yale School of Management, a writer, researcher, and climate philanthropist. She’s obsessed with the topic of interpersonal influence and her bestselling book, published in 28 languages, is called Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen. Zoe earned her doctorate from Harvard and now teaches a very popular course at the Yale School of Management (Mastering Influence and Persuasion). Her research is published in top academic journals and covered in global media outlets. She speaks on television and around the world, and her framework for behavior change is the foundation for Google’s global food policy. Before joining academia, Zoe managed a $200 million segment of the Barbie brand, helped out with political campaigns, and worked in less glamorous influence jobs like door-to-door sales and telemarketing. She lives with her family in New Haven, CT. For more information, go to

Zoe Chance

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